Terms & conditions
The terms that apply when Galvitech quotes for, or carries out, work on your equipment. Read them before you drop a device off — they set out what we can be held to, and what we cannot.
Last updated 11 October 2026
1. Quotation validity
Quotes are valid for 7 days from the date of issue and are subject to stock availability. Prices may change without prior notice due to component cost fluctuations.
2. Payment terms
100% pre-payment is required when devices and specialised hardware — including imported parts, Apple products and Apple repairs — are ordered. 100% payment upfront is also required for upgrades. Payment by EFT is preferred.
Nothing is ordered, and no work begins on an order, until the required payment has cleared.
3. Title of goods
Goods remain the sole property of Galvitech until full and final payment for the associated services and hardware has been received.
4. Service and responsibility
Data and software responsibility
The customer is solely responsible for verifying and maintaining a data backup. Galvitech is not liable for any data loss, corruption, or inability to recover data. Software sales are final once activated or delivered.
Diagnostics fee
A fee may be applied if the full quoted repair or service is declined by the customer.
Digitisation services
All fees associated with digitisation are 100% payable in advance, before any work commences.
Scope of work
The quoted labour covers only the specific hardware installation and data migration activities agreed upon. Any additional work requested outside of that defined scope is charged separately at the standard hourly rate.
If opening a machine reveals a fault the quote did not cover, we stop and re-quote before doing anything further.
Weekend work
Labour rates are based on standard business hours, Monday to Friday 08:00–17:00. The workshop is open on Saturday and Sunday 09:00–13:00, and work carried out in those weekend hours attracts an increased rate.
5. Warranty
Repairs
All computer, laptop, MacBook, printer and game console repair work carries a 6-month warranty covering both parts and labour, running from the date the repaired item is collected.
Hardware
New hardware components additionally carry the standard manufacturer's warranty, which is passed through to the client.
Exclusions
Software faults, operating system failures and data loss are not covered by the repair warranty.
6. Collection
Items not collected within 30 days of the job completion notification may be subject to storage fees, or to disposal to recover outstanding costs.
7. Your personal information
How we collect, use, store and share your personal information — including what happens to drop-off booking data — is set out in full in our privacy policy.
8. Contact
For any question about these terms:
- Email: info@galvitech.co.za
- Phone: 081 015 0573
- Workshop: 62 Bosch, Northern Paarl, Paarl, 7646